How To: Refund an ACH [Bank Account] Payment in TapGoods PRO
If you need to Refund an ACH [Bank Account] Payment in TapGoods PRO, the process is super simple. When you Refund an ACH Payment, the money paid to your business will go back into the Customer’s Bank Account.
- Navigate to the Billing tab of an existing Order.
- Scroll down to the Refunds section.
- Click the dropdown arrow.
- Select the transaction that you want to Refund.
- Click Submit Refund.
Once you have submitted the Refund you will receive a confirmation. All Refunds are recorded in the Billing History section on the right-hand side of the page.