How To: Accept Payment using a Customer’s Bank Account
When you are ready to accept Payment on an Order, TapGoods now allows you to accept Payment through a Customer’s Bank Account. This can be done with ACH Payments. By enabling ACH Payments, you can provide your Customers with an additional convenient and secure Payment option. This simplifies the payment process and helps avoid potential Credit Card Fees.
- How to Accept Payment Using a Customer's Bank Account (ACH Payment)
- What Happens After an ACH Payment is Made?
How to Accept Payment Using a Customer's Bank Account (ACH Payment)
Once you are set up to take Payments using Bank Accounts, follow the steps below to accept this type of Payment:
- On an existing Order, navigate to the Billing tab.
- Click the dropdown arrow and select a Customer.
- In Payment, select Bank Account.
- Input the Customer’s Bank Account information OR click the dropdown arrow to select a Bank Account that you have on file.
- [Optional] Add Notes.
- Click Submit Payment.
What Happens After an ACH Payment is Made?
Once you have submitted the Payment, you will receive a confirmation that the Payment has begun processing. All payments, along with the Notes that you added, will appear in the Billing History on the right-hand side of the Billing tab.
If the payment processes successfully, then the status will change to "Successful". If the payment encounters an error and fails, then you will receive an email and the status will show "Failed".
Additionally, every time you accept payment using a bank account, TapGoods PRO encrypts the bank account information and saves it to the Customer's account. This information is available on the Billing tab of orders, meaning that you can use the bank account on file for future transactions.