How To: Create a Maintenance Ticket in Scheduled Maintenance
TapGoods PRO now offers Scheduled Maintenance intervals and thresholds, which allows you to receive notification emails when it’s time for Maintenance of your Serialized Items. In Scheduled Maintenance, you can create Maintenance Tickets for one or more Units quickly and easily.
Create a Maintenance Ticket can be found on the Scheduled Maintenance tab of an Item. To create a Maintenance Ticket in Scheduled Maintenance, follow the steps listed below.
- Navigate to a Serialized Item.
- Click on the Scheduled Maintenance tab.
- In Scheduled Maintenance, click Create a Maintenance Ticket.
- In the Put Serialized Items in Maintenance modal, use your Scanner to scan the Serial Number of one or more Units you want to move to Maintenance. If you do not have a Scanner, simply paste the Serial Number into the text box. Each Serial Number that is scanned or pasted will be listed in the table.
- Click Add Item to Maintenance List.
- Click Submit and Update Rental Inventory.
Once you add a Unit to Maintenance, the Ticket will populate in the Active Maintenance tab.