How To: Send No Discount Invoices in TapGoods PRO
If you have disabled Discount Display for Orders created in your TapGoods PRO account, you will need to send No Discount Invoices to your Customers in place of normal Invoices. No Discount Invoices are unique because they adhere to the Discount Display Settings and will not display any Discounts, regardless of whether there have been Discounts applied to the Order.
When you have Discount Display disabled, you can select one of the following options regarding how Discounts will be displayed to Customers:
- Display Discounts via Strikethrough: With this feature enabled, your Customers will be able to view the Discounts placed on their Order. The original price will be struck out and the Discounted price will be listed beside it.
- Display Discounted Rate Only: With this feature enabled, your Customers will only be able to view the discounted rate of the product. With this option selected, Customers cannot see the original price of the Item(s).
- Do Not Display Discounts: With this feature enabled, Discounts placed on the Order will not be visible to the Customer. Your internal staff can view Discounts, but the original price will show on Customer facing Quotes/Invoices.
To send a No Discount Invoice to Customers, Do Not Display Discounts must be selected in Display Settings. You can send a No Discount Invoice to your Customers using the Emails tab once the Order has been created. It is important to note that this Invoice is intended for Customers only.
To send a No Discount Invoice to a Customer in TapGoods PRO, follow the steps listed below.
- Navigate to the Emails tab on an existing Order.
- Click the dropdown arrow in Emails and select Invoice without Discounts.
- Select the Customer(s) who will receive the email.
- [Optional] Input text into the text box to send the client in the email. If this is left blank, a default email will be sent.
- Check the box next to Attach PDF of Invoice without Discounts.
- Click Send.
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