What is “Fully Live”?
Being Fully Live at TapGoods means that your business has successfully completed the Onboarding Process. We consider your business Fully Live when all new Orders are processed and paid for through TapGoods PRO. This means you have successfully transitioned to our platform and are able to utilize it with ease and efficiency.
It's important to note that this does not mean you must stop using your previous system or immediately transfer all orders to TapGoods PRO. Instead, it simply means that you're using TapGoods for all new Orders and that you are well on your way to fully adopting our platform.
Don’t walk–Run! Why Going Fully Live helps YOU!
When you commit time and effort to quickly and efficiently following our Onboarding Process, you save yourself time and money by fully utilizing all of our automation features that will streamline your business processes. When you commit, you experience the full benefits of TapGoods PRO:
- Efficiency: When you’re Fully Live, all of your Inventory, Orders, and Communication with Customers live in one place: TapGoods PRO. TapGoods tracks your Inventory Availability and alerts you if you are at risk for Overbooked Orders. And you can forget about wasting hours typing out emails, because TapGoods has you covered with our automated emailing system!
- Improved Customer Experience: Your Customers will thank you for a seamless experience from start to finish. This includes everything from browsing and creating Orders in your Inventory integrated Storefront to always receiving Orders when they’re expected thanks to our game-changing GPS Integration.
- Increased Revenue: Customers are more likely to choose and stick with a rental company that provides them a seamless experience. When you’re Fully Live with TapGoods, you are ready to use all of our amazing features that make automation and streamlining your business practices easy. Improved efficiency and happy Customers = more money!
Tips & Tricks to going Fully Live ASAP
Running a business is time-consuming, and carving out time to learn a new platform can be difficult. Our amazing Onboarding Specialists are here to help you get Fully Live as soon as possible so that you can experience all of the benefits of TapGoods PRO sooner rather than later. Here are some tips and tricks to going Fully Live as soon as possible:
1. Time block for your business’s success
Learning a new rental platform can be overwhelming, but it doesn't have to be. The key to mastering TapGoods PRO is simple: commit, commit, commit! When you set aside dedicated time to explore the platform, schedule meetings with your Onboarding Specialist, import Inventory, and reach out when you need help, you're taking important steps towards your business's success.
Even if it's just for an hour a day, make a commitment to learning TapGoods PRO and stick to it. Block off time on your calendar and make it a priority. Remember, every small step counts towards achieving an improved future for your business.
2. Take it one Order at a time
Transitioning from one platform to another doesn’t happen overnight. During the process of transitioning to TapGoods PRO, we expect you to continue using your old system for existing orders. Our goal is to help you seamlessly input all new Orders into our system, so you can naturally phase out of your old one.
Take it one Order at a time, and put all new Orders into TapGoods PRO. This is the fastest way to learn our platform!
Change can be scary, but we’ve got you!
If you need help, we are here for you! Don't hesitate to reach out to your Onboarding Specialist or refer to our growing Knowledge Base with over 400 articles dedicated to helping you get started. We want to set you up for success, so take advantage of all the resources available to you.
Remember, take it one order at a time and commit to learning the platform. Block off time on your calendar to spend in your TapGoods PRO account and schedule meetings with your Onboarding Specialist. We are committed to helping you succeed, so please don't hesitate to explore all our amazing resources. If you encounter any issues, you can always reach out to our support team at support@tapgoods.com.
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